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About us
About us
In order to ensure a progressive and systemic improvement on quality, Alpha has developed the following propositions as part of the company Quality Policy:
- Subordinate the Quality Management System to the criteria of national and international standards.
- Improve continuously on product and service quality.
- Meet the clients' needs and always aim at customer satisfaction.
- Consider each employee as a productive and collaborative individual, providing them with conditions to learn and apply the fundamentals of quality. Motivate them to continuously develop their competencies and to take advantage of their training and qualification to deliver high-quality results.
Alpha has established its Mission, Vision and Values taking into account the business context
in which the company operates:
Mission
To provide solutions, products, and services with agility and efficiency mostly by use of human and technological resources. To foster sustainable development and long-lasting commercial relationships, adding value to the company owners and to its employees.
Vision
Become the best and most efficient ship supplier of spare parts, food, beverages, hygiene and cleaning products, stationery, and perfumery items.
Values
Our values guide us on the right path to accomplishing our mission with excellence. They are based on some very important principles such as customer satisfaction, quality, human resources, and ethics. We believe customer satisfaction can be achieved with punctual delivery and a trustworthy, transparent, and assertive service.
Ethics is the basis of our good reputation, and we carry out our business activities with coherence and responsibility. We not only meet the required standards, but also pursue results that will add to the common good.
